# Agreements and products

A product is something a customer is supported on. An agreement records the support a customer has bought
for a product.

## What you can do

- Keep a list of products.
- Record an agreement against a customer and a product.
- Read Agreements as a tab of Support, beside Tickets.

## Limits

- This page describes the plan. The screens may differ at release, and the fields on an agreement are not
  fixed yet.
- Not shown to clients.

## Related

- [Tickets](/docs/manual/support/tickets.md)