Siftware Dev

Look after your clients' servers, and show them you did

Checks happen when someone remembers. The client never sees the care they pay for. Nobody knows what hosting each client really costs. Siftware Dev puts every server you look after next to the client it serves, with its checks, its reports and its cost.

Every server, whichever provider it's on

Client servers end up everywhere: a cloud provider, a cluster of your own, a box in the corner of the office. If it runs Linux and you can reach it over ssh, it can report. Each estate is one set of servers: your own, or one client's.

A small agent on your machine reports out over HTTPS. The app holds no keys, so there are none to lose.

How servers reportThe agent on your machine holds the ssh keys and checks client servers over ssh, wherever they run: a cloud provider, a cluster of your own or a box in the office. It reports out to Siftware Dev over HTTPS. The app holds no keys.Your machineagent, ssh keysSiftware Devholds no keysreports out, HTTPSClient serverscloudown clusterofficechecks over ssh
The keys stay on your side. The app only hears what the agent reports.

No more false greens

A dashboard that shows green because a check never ran is worse than none. Siftware Dev checks disk headroom, failed services, certificate expiry, whether the site answers and whether the patches are in. A check that can't see says unknown.

A server that stops reporting gets flagged, and so does a scheduled job that misses its check-in. You hear about it before the client does.

Show clients the care they pay for

Maintenance work is invisible until something breaks. A report for each client lists the checks run on each server, and the ones that could not see. It is reviewed and approved before it is sent, so what reaches the client is right.

From checks to the client's reportChecks run on each server. They go into one report per client, which lists the checks run and the ones that could not see. Someone reviews and approves the report, and only then is it sent to the client.Checks runon each serverReportper client, unknowns tooReviewedand approvedSentto the client
Nothing reaches the client until someone has approved it.

Know what each client's hosting costs you

Hosting is easy to underprice when the bills arrive in one lump. See what each server costs you a month, against the client it serves, marked as an estimate or from the bill.

Hosting cost per client, a sketchA sketch with made-up figures, not a screenshot. Harbour Bakery: web-01 at 40 pounds a month from the bill and db-01 at 25 pounds a month as an estimate, 65 pounds in all. Kiln Studio: web-02 at 52 pounds a month from the bill. Solid bars come from the bill, dashed bars are estimates.Harbour Bakery£65 a monthweb-01£40from the billdb-01£25estimateKiln Studio£52 a monthweb-02£52from the bill
Sample figures. Solid bars come from the bill, dashed ones are estimates.

Every server on one screen

The Estate screen groups client, then host, then checks, with the location of each. Probing can go through a bastion host, so servers with no public address are covered. The dashboard's Ops tab shows estate health, servers due, app health, the support queue and mail problems.

The Estate screen, a sketchA sketch with made-up names, not a screenshot. Client Harbour Bakery, host web-01 in the cloud: disk headroom ok, services ok, certificate expiry warn, site answers ok, patches unknown because the check could not see. Host db-01 in the office has stopped reporting and is flagged. A second client, Kiln Studio, follows.Harbour Bakeryweb-01cloudDisk headroomokFailed servicesok!Certificate expirywarnSite answersok?Patchesunknown, could not seedb-01office!Stopped reportingflaggedKiln Studio
A sketch of the Estate screen: client, then host, then checks. A check that could not see says unknown, not a false green.

Looking after client servers comes with Agency, £79 a month per workspace with any number of people, or add it to Core for £20 a month. Compare the plans

We run our own servers on it

Our own servers live in Siftware Dev too. They run on well-known, proven providers, and every one of them is written down in code, so nothing depends on someone remembering how it was set up.

Get in first, and it's free

Sign-ups open very soon. Join during the beta and you get Agency and every add-on free: through the beta and for six months after we launch.

Plans and the beta offer

See pricing Coming very soon Tell me when it opens